Subject: Re: request time out with one site
From: Greg Hagele (ghagele@alaska.net)
Date: Thu Dec 27 2001 - 20:34:25 AKST
Thanks for the help:
I got a note from Dee (whom I hold as a guru in networking) saying there is
nothing wrong with ACS. It could be true. However as Dave has spelled out out
below, this is about what happened. About the first of Dec I was informed that
the ADSL (beta) would be moved to the "new" and primary server at ACS along with
other services. The move went well as far as I had seen from my service until I
had a power outage and the modem recycled. Then there was no service for about
a week. In the end, the folks at ACS were able to "reconfigure" something on
their server and my modem came back up. I changed nothing, no new setting on
the browses, or systems (two computers and Netscape and Explore) , the sites
that I pointed out to this list were accessible until the modem reconfig. I
understand that these sites are accessible to others and me with dial up, yet
for some reason not with my DSL modem. It's just odd that I can't get to them
now. If as Dee thinks that ACS is fine, then what other type of thing could
cause this? My question is, or was in short, is it possible to have some sites
accessible and not other through a ISP?
Here are sites that don't work for me at this point www.weather.com, www.bp.com
and the banking site at banking.wellsfargo.com
I appreciate all the help and have e-mailed ACS hope they can shed some light on
this, but if as Dee said that it's not an ACS problem, they which way should I
be looking? Any and all ideas are appreciated. I just wanted to see if I was
looking in the wrong direction before I call my ISP.
thanks again
greg
"Dave Loutrel (ACME)" wrote:
> What I've heard is that their new software that's part of the "new"
> incorporated State Contract isn't quite working like it's supposed to. My
> understanding is that when they converted the Internet Alaska customers some
> of the older "customized" customers didn't convert and actually crashed the
> new system (was your DSL/e-mail down around the 1st week in Dec?).
>
> At any rate, in converting PTI and AI into ACS Internet, the screwed the
> fuckin pooch!
>
> I'd say "thank goodness for GCI" but I'd be lying my ass off since they
> don't know the first thing about network infrastructure (or as they keep
> telling me "just unplug the cable modem for 10 minutes").
>
> Dave Loutrel
> Operations Manager,
> ACME Enterprises Hosting & Design
> www.acme-ent.net
>
> There are two major products that come out of Berkeley: LSD and UNIX.
> We don't believe this to be a coincidence. - Jeremy S. Anderson
>
> ----- Original Message -----
> From: "Greg Hagele" <ghagele@alaska.net>
> To: "Jim Gribbin" <jgribbin@alaska.net>
> Cc: "James McMorris" <buddha@gci.net>; "AKLUG" <aklug@aklug.org>
> Sent: Wednesday, December 26, 2001 9:39 PM
> Subject: Re: request time out with one site
>
> >
> > I see what you mean. Here is what I understand. I have ADSL and the
> first hop
> > from the modem is to a local switch at the end of my street, then to the
> > neighborhood switch and and then down to the nwc trunk on tudor. I was
> able to
> > get to these sites on a different ACS server but now that they move to a
> new
> > location and a new server for the ADSL modem, the sites are closed off.
> But
> ......yada yada yada
This archive was generated by hypermail 2a23 : Fri Dec 28 2001 - 10:55:39 AKST