[aklug] Re: yet another rant: ACS - 1 for 3, better than was expecting, actually

On Monday 06 December 2010 09:09:27 pm Lee wrote:
> So a bit of a followup.
>
> Turns out the hit in my bandwidth may be the wire or the receptacle in my
> house.
>
> Having a conversation with one of the telecom guys. He says 'check your
> house wire'.
>
> "Yer kiddin, right?", says I. "Having a little fun with the newb...?"
> says I.
>
> "Not at all", he says, "I'd check it out at the demarc first", he says.
> So I did. And now I owe him a beverage of his choice.
>
> If I plug the DSL modem directly into the demarc, speedtest shows the
> connection works as advertised. If I use the house wire, there's 150-250K
> hit. And it's repeatable.
>
> So I owe ACS an apology and in all fairness give them 2 for 3. Although
> I'm still going to give some constructive criticism of their website. From
> the Cantankerous TechnoCurmudgeonly point of view.
>
> And then prep to spend a bit of time maybe rescrewing down the wires in the
> demarc and receptacles. Maybe use 'real' phone wire (the 4/22 stuff)
> instead of cat5? Although that's sure counterintuitive. Any other
> thoughts anyone?

apologize if you want, ..but your rant sounded like me, a year ago. I would wait
to see if it actually gets better over time.

I had Exact same symptoms for over a year, ran a dedicated wire, one device
only..ACS modem, temporary improvements ... 786 to 1M, back and forth, to use a
tech term ...flaky.

 i don't think the ACS infrastructure is all perfect, everywhere, all the time.
There are good runs and not so good runs. who knows, i had to replace modems as
well. I liked ACS tech and repair reponses, the service at my location did not
work well.

Cat5 should be fine.

-- 
Peace,
Greg
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