[aklug] Re: Proble with CGI connection, getting nowhere with tech support

From: <jonr@destar.net>
Date: Tue Aug 11 2009 - 14:06:23 AKDT

Quoting "Joshua J. Kugler" <joshua@eeinternet.com>:

> So, we have Linksys router connected to a GCI modem up at Kuparuk.
> Behind this router (and in the router's DMZ) is a Moxa device server.
> Sometimes, the connection works fine, and we can connect to port 23,
> 80, 8080, and ping the device. Other times, the connection completely
> times out, but someone on GCI's network (up at Kuparuk, different
> modem, but maybe same network?) *can* see the device, and connect to
> all those ports.
>
> GCI claims they filter no ports, and suggested power cycling the router.
> But if someone in CGI can reach it, but not someone outside CGI, I
> don't think the problem is with the router (we have no IP ACLs set).
>
> Ideas? Comments? Suggestions?
>
> j

Have you tried to do a traceroute when you cannot reach it? When it is
down, can you reach other devices that are local to the Moxa server?

Jon

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Received on Tue Aug 11 14:11:53 2009

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