RE: just blowing off a little steamabout xp

From: lee <lee@afabco.com>
Date: Wed Jun 22 2005 - 18:24:25 AKDT

yup. My first experiences with XP almost two years ago convinced me it
was time to get out of the microsoft business. We are now forced to use
it at work and I have seen nothing that causes me to change my mind.

But what's worse is the rest of the winduhs software, particularly
symantec stuff.=20=20

First, they finally fubar'ed ghost enough to make it practically
unusable. (ghost 9, I think)

I have one remaining client that using Win2K. Time came to update the
virus protection on their network, so I got the corporate/small business
edition to make the updating process easier.

Not.

Well over 30 hours later (on my own time, I might add), I finally got it
to work, no thanks to their instructions, documentation, (offshore) tech
support, or web site. Not to mention how incompetent I was looking to
the client.

Finally, just this last week, came time to put a firewall on their (one)
internet computer (the boss's) (a dial-up). Against my better
judgement, I picked up Symantec Internet Security at CompUSA.

Not only did it not work, it won't unintall, and it broke the antivirus
that I worked on above.=20=20

This time though, I spent maybe 2-1/2 hours on it before effing it.=20
Learned something of a lesson last time.

Of course, I took it back to CompUSA for a refund. And of course the
smug b-stards refused. And told me three times it was my own fault.=20
Uh-uh. Not buying that. Not one bit.

Yes, I know about the 'open software' refusal. But within three hours
of purchase?? Along with full documentation that the damn thing is
broke??=20=20

Needless to say CompUSA Anchorage will no longer be getting any of my
money, or at least as long as a certain Mr. Loutzenheiser is still in
charge there. Which is probably just fine with them. I have drafted a
letter to that effect that is going to Symantec, CompUSA corporate, and
the Better Business Bureau.

And needless to say, I discourage anyone from doing business with them.=20
Instead, I suggest mail order works better and gives better variety.=20
I've had good luck with Newegg.

No more Symantec either. Screw me once, shame on them. Screw me twice,
shame on me. Ain't gonna be a third time.

OK, I'm vented now. Thanks for listening.
--=20
  AFABCO
  afabco.com

--=20
http://www.fastmail.fm - Same, same, but different=85

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Received on Wed Jun 22 18:24:24 2005

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