[aklug] Re: Windows question ... geez, sorry :(

On Sat, March 19, 2011 8:50 am, Bruce Hill wrote:
> I have a customer's Compaq Presario CQ80 with an unusual problem. He said
> the kbd sometimes doesn't input all his key presses. After removing a lot
> of malware, I could not replicate this. He showed me that by opening his
> homepage to Facebook, then entering his username and password there was a
> problem.
>
> Using notepad, IE's address bar, MS Word -- there is no kbd error; so it
> is my opinion that his kbd is fine. He reported logging into his ISP's
> email interface (Frontier) gave that problem, but does not anymore. I've
> used my bank's login page and have no problem. It's just with him logging
> into Facebook afaict. (Yes, I tried it and it fails for me, also.)

Honestly, it sounds like he just doesn't remember his Facebook
password correctly. Have you ruled that out?

--
Bryan Medsker
bryanm@acsalaska.net
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