Re: Weird DNS issues with chase.com

Joshua Kugler wrote:
> I've been on the phone with ACS tech support about this, and can't get
> anywhere.
>
> My computer is on ACS DSL behind a Linksys Wireless-B router. Works great, I
> can browse anywhere I want to. Except Chase Manhattan.
>
> dig www.chase.com
>
> will sporadically give me SERVFAIL from 209.193.4.7, and browsing to the site
> is impossible because I am almost always told "unkown host."
>
> Going to chase.com (no www) always works. But when I try to log in, I then
> get cafservicing.chase.com is an unknown host, and dig gets SERVFAiL too.
>
> But the thing is 1: using a computer on the UAF campus, I can get it *every*
> time without fail, 2: the tech support guy wasn't having any trouble, and 3:
> when I try to describe the dig SERVFAIL message, he didn't really seem to
> grok it, thus the break down of the tech support session.
>
> Does anyone have any tips? Is the problem truly on my end or ACS?
>
> j----- k-----
>
Check your MTU settings in the Linksys router.

I had some similar issues a while back with my Sister-in-Law when I set
my brother up with a D-Link wireless router on an ACS DSL. She works for
Alaska Airlines and the employees need to do a lot of their job stuff
online. They could go almost anywhere else on the net, except Alaska
Air's employee website. I think I had to drop to 1451 (the default being
1492) to get it to work.

Jim

BTW - I seem to be able to go to www.chase.com on my wireless setup
behind a Linux router connected to ACS. So I believe the issue is
probably with the Linksys - not ACS. I don't have a Chase account, so I
can't try that part.
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Received on Sun Jan 9 09:42:04 2005