Re: Weird DNS issues with chase.com

From: W.D.McKinney <deem@wdm.com>
Date: Sun Jan 09 2005 - 09:45:52 AKST

On Sun, 2005-01-09 at 09:35 -0900, Jim Gribbin wrote:
> Joshua Kugler wrote:
> > I've been on the phone with ACS tech support about this, and can't get
> > anywhere.
> >
> > My computer is on ACS DSL behind a Linksys Wireless-B router. Works great, I
> > can browse anywhere I want to. Except Chase Manhattan.
> >
> > dig www.chase.com
> >
> > will sporadically give me SERVFAIL from 209.193.4.7, and browsing to the site
> > is impossible because I am almost always told "unkown host."
> >
> > Going to chase.com (no www) always works. But when I try to log in, I then
> > get cafservicing.chase.com is an unknown host, and dig gets SERVFAiL too.
> >
> > But the thing is 1: using a computer on the UAF campus, I can get it *every*
> > time without fail, 2: the tech support guy wasn't having any trouble, and 3:
> > when I try to describe the dig SERVFAIL message, he didn't really seem to
> > grok it, thus the break down of the tech support session.
> >
> > Does anyone have any tips? Is the problem truly on my end or ACS?
> >
> > j----- k-----
> >
> Check your MTU settings in the Linksys router.
>
> I had some similar issues a while back with my Sister-in-Law when I set
> my brother up with a D-Link wireless router on an ACS DSL. She works for
> Alaska Airlines and the employees need to do a lot of their job stuff
> online. They could go almost anywhere else on the net, except Alaska
> Air's employee website. I think I had to drop to 1451 (the default being
> 1492) to get it to work.
>
> Jim
>
> BTW - I seem to be able to go to www.chase.com on my wireless setup
> behind a Linux router connected to ACS. So I believe the issue is
> probably with the Linksys - not ACS. I don't have a Chase account, so I
> can't try that part.
> ---------

>

I recommended using http://www0307.chase.com/ until chase fixes their
DNS. :-)

Dee

---------
To unsubscribe, send email to <aklug-request@aklug.org>
with 'unsubscribe' in the message body.
Received on Sun Jan 9 09:45:57 2005

This archive was generated by hypermail 2.1.8 : Sun Jan 09 2005 - 09:45:57 AKST