Subject: RE: Zapping network switches
From: Steve Stich (steves@cgnw.com)
Date: Fri Dec 12 2003 - 08:04:11 AKST
Just out of curiosity...What's the brand/model hub and switch you've
been using?
-----Original Message-----
From: Justin Dieters [mailto:enderak@gci.net]=20
Sent: Thursday, December 11, 2003 7:32 PM
To: aklug@aklug.org
Subject: OT: Zapping network switches
Not Linux related, but someone can hopefully give me some insight... Is
it common for hubs/switches to get 'zapped' with static? What do you=20
generally do to fix a problem like this?
I have been providing some 'free tech-support' for a friend with a=20
small home office (3 laptops and 1 desktop). Their network went down=20
all the sudden last week, and after much troubleshooting, I decided the=20
hub was probably fried - lights were on, but nobody could talk to=20
anybody else.
My best guess is that static zapped it, because when I was talking to=20
them on the phone, the phone kept hanging up by itself every time they=20
got zapped touching stuff (probably 3 times within 15 minutes). Also,=20
the building they are in is not much more than a shed, so I'm not sure=20
how good their electricity is - perhaps they aren't properly grounded?=20
They haven't had any problems with any of their computers, other than a=20
dead hard drive a few months back.
They just bought a new switch last week, and today their network died=20
again - same symptoms as before. I haven't been over there to verify,=20
but I'm guessing it's the same deal as last time.
Thanks,
Justin
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