Subject: RE: web access problems
From: Jim Gribbin (jewelrysupplier@gci.net)
Date: Wed Jan 22 2003 - 13:12:28 AKST
I tend to agree with you, which is why I haven't bothered to change
ISP's. At least until someone comes out with a service that attracts me
significantly over the one I have. I figure they all have their
problems.
One thing that does seem to be fairly universal is that if you tell the
the tech-support person that you're running linux, the problem is yours
until you can prove you have the same problem with a supported OS
(Windows). Then, and only then, will they look at their end. There are
exceptions, but they seem to be few and far between.
Jim Gribbin
On Tue, 2003-01-21 at 22:34, gaijin@gci.net wrote:
> On Tue, 21 Jan 2003, Arthur Corliss wrote:
> >
> > On Tue, 21 Jan 2003, Jan Zumwalt wrote:
> >
> > > I switched from GCI two years ago because GCI was doing that to me. Starting
> > > with about 6mo ago ACS has been doing the same thing. What I notice is that
> > > certain times of the day or night will all of a sudden come to a screeching
> > > halt. Most notably is 4-5pm and then again about 1am.
> > > The symptoms are immediately noticeable. On downloads I usually get 25k bps,
> > > but during those times it will drop to 3-4k bps. The fastest I have ever
> > > received is 38k bps. I know it is ACS because Arthur's box is hosting my
> > > home page - that should be a straight shot for ACS. The information flow
> > > from my web site will start the herky jerky and last one to two hours.
> > > I have a memory like an elevant, ACS may have me over a barrel at the moment
> > > but when the next game comes into town, they will loose my money for many
> > > years to come. I have been watching ATT very closely. I am hoping that ATT
> > > will be viable in a year or two.
> >
> > <G> I wish you'd do some kind of checking of the facts before jumping to
> > conclusions, Jan. It is *not* a straight shot from ACS to my server. From my
> > workstation on the ACS network, I'm counting 20 hops between it and the
> > server. Lots of other networks between us.
> >
> > FYI, my server's bandwidth is provisioned through AT&T, and I'm not terribly
> > happy with them, either.
>
> In the years I've been paying attention to this list, haphazardly as it
> might have been, I've yet to see two things:
>
> 1) A pleasant ending to the ISP thread, which rears its ugly head far
> more often than it should,
>
> and
>
> 2) A FAQ list.
>
> My suggestion for the first Q&A? This:
>
> --
>
> ##) My ISP sucks! Which one is the best in (village|town|city|state)?
>
> Depends on who you ask. Chances are, you'll find out that to alot of
> people, at least one ISP sucks. Why? Because the installer sucks, the
> billing system sucks, the support sucks, the connectivity sucks, the
> metering sucks, the commercials suck, the throughput sucks, the price
> sucks, ad nauseum. Pick your reason, and someone else will probably say
> the same thing about ISP you're thinking of going to.
>
> It's like software and hardware. It all sucks. The arguments have been
> played out, over and over again. No one wins, and every one loses. Why?
> Because to the outsider, it sounds like a bunch of raving fan-boys trying
> to verbally bludgeon each other into total submission over things that
> just don't matter.
>
> What does this have to do with Linux? Very little. However, chances are
> that if you ask Linux related questions, the guy from the ISP You Loathe
> may be the one answering with reasonably sound advice or pertinent
> requests for more information to try and help you out..
>
> Yes. You read that right. At one point or another, multiple people from
> a lot of the ISPs in this state actively particpated on this list.
> Bright, hardworking, care about their company and their customers
> kind of people.
>
> Care enough of to help complete strangers kind of people.
>
> And nothing kills that enthusiasm faster than being told that the people
> who work for $COMPANY{$X} suck and there's Jack Squat (TM) that they can
> do about it.
>
> --
>
> I think we can recycle that answer for the "Which distribution" question,
> with a little modification, quite honestly.
>
> Good night, and peace be with you.
>
>
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