[aklug] Re: OFFTOPIC: ACS email delay

On Mon, Jun 23, 2014 at 4:14 PM, Greg Schmitz <greg@amipa.org> wrote:
> On 6/23/14 05:34 AM, Royce Williams wrote:
>
> Hi, Greg -
>
> On Sun, Jun 22, 2014 at 11:30 PM, Greg Schmitz <greg@amipa.org> wrote:
>>
>>
>> To clarify I'm receiving some of the GCI email via ACS, though not all.
>> --greg
>>
>> On 06/22/2014 11:24 PM, Greg Schmitz wrote:
>>>
>>>
>>> We use GCI at AMIPA - and some of my colleagues use GCI. It's not
>>> uncommon that I receive an email sent from a GCI account 2, 3 or even 12
>>> hours after it was initiated. This has been an ongoing problem for the past
>>> year.
>
>
> If you could post the Received: lines from the headers of a delayed message,
> we may be able to diagnose further.
>
> Royce
>
> Sorry Royce, I should have included the header.
>
> I'm not sure where the problem lies. The message did not appear in my IMAP
> mail client (Thunderbird) via ACS DSL until sometime after 21:00 local time,
> though Thunderbird reported the message as time stamped 18:50. The only
> problem I can see in the header is possibly a bad time stamp for
> OssLbzOutscnVm-2.gci.net (GCI Messaging Gateway). I think I was probably
> venting more about home Internet service in Anchorage than anything else
> since the message contents were time critical. I've included the header
> below though I have changed the name of the sender.
>
> Best --greg
>
> Received: from [209.165.131.114] (helo=osscszeximroutersvr-1.gci.net)
> by osslbzexim-invm-3.gci.net with esmtps (TLSv1:AES256-SHA:256)
> (Exim 4.72)
> (envelope-from <foo@amipa.org>)
> id 1WyuMZ-0004yZ-Jb
> for greg@amipa.org; Sun, 22 Jun 2014 18:52:07 -0800
> Received: from [209.165.131.60] (helo=OssCszIbscnVm-1.gci.net)
> by osscszeximroutersvr-1.gci.net with esmtp (Exim 4.72)
> (envelope-from <foo@amipa.org>)
> id 1WyuMZ-0007pv-Ej
> for greg@amipa.org; Sun, 22 Jun 2014 18:52:07 -0800
> Authentication-Results: symauth.gci.net; spf=pass; senderid=pass
> Received: from OssCfzEximVm-1.gci.net ( [209.165.130.185])
> by OssCszIbscnVm-1.gci.net (GCI Messaging Gateway) with SMTP id
> BF.3C.03269.75697A35; Sun, 22 Jun 2014 18:52:07 -0800 (AKDT)
> Received: from osscfzoutscnvm-2.gci.net ([209.165.130.155]
> helo=OssLbzOutscnVm-2.gci.net)
> by OssCfzEximVm-1.gci.net with esmtp (Exim 4.72)
> (envelope-from <foo@amipa.org>)
> id 1WyuMZ-0003qF-AF
> for greg@amipa.org; Sun, 22 Jun 2014 18:52:07 -0800
> X-AuditID: d1a5833c-b7fa76d000000cc5-ee-53a796576efe
> Received: from OssLbzExim-inVm-1.gci.net (Unknown_Domain [10.165.11.16])
> by OssLbzOutscnVm-2.gci.net (GCI Messaging Gateway) with SMTP id
> C1.B4.03230.8AE87A35; Sun, 22 Jun 2014 18:19:20 -0800 (AKDT)
> Received: from [209.165.130.13] (helo=msgmmp-3.gci.net)
> by OssLbzExim-inVm-1 with esmtp (Exim 4.72)
> (envelope-from <foo@amipa.org>)
> id 1WyuLU-00061p-IT
> for greg@amipa.org; Sun, 22 Jun 2014 18:51:00 -0800
> Received: from [10.0.1.15] ([66.58.141.229])
> by msgmmp-1.gci.net (Sun Java System Messaging Server 6.2-3.03 (built Jun
> 27
> 2005)) with ESMTPA id <0N7L00H5MP8Z1G20@msgmmp-1.gci.net> for
> greg@amipa.org;
> Sun, 22 Jun 2014 18:51:00 -0800 (AKDT)
> Date: Sun, 22 Jun 2014 18:50:58 -0800

Huh. I see no appreciable delay in this chain of headers. If there
was a delay for this message, it was outside of this part of the path.

Depending on how the mail is processed, there can be a delay between
when your immediately upstream server receives the message and when it
is deposited in your mailbox. There's no external way to observe that
delay without access to the server in question. So if the problem
persists, you'd need to get the provider's technical team involved.

Royce
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Received on Mon Jun 23 19:26:33 2014