Re: Cyberpowerpc systems.

I just order a sager laptop through
Discountlaptops.com<http://discountlaptops.com/>
They called me the next day to make sure I approved of everything in my
build before they charged my card. They're on the ball when it comes to
customer services. Might just be me, but a simple hello goes a long way for
customer service.

Laptop is back ordered until Nov. 2. Matted screens are popular. Hopefully
the build is as good as their service.

On 10/11/07, Brian ThunderEagle <thundereagle@hotmail.com> wrote:
>
>
> I'm terribly sorry to hear about that. I ordered a system about a
> month
> ago and it arrived in perfect condition and works great. I understand they
> are kind of a risk to buy things from but so far I haven't had any
> problems
> other than shipping delays. I can play Vanguard: Saga of Hero's on my HDTV
> in full 1080i with very high graphics settings. From what I understand,
> even
> though they have below average ratings they get a lot of business and are
> pretty rushed most of the time. No excuse for a faulty system though. It's
> unfortunate that they don't put more care into building they systems. They
> aren't very clear on their website about it, if they even say so anywhere
> other than some hidden document, but just about everything they use is
> refurbished, that's why it's so cheap. It is VERY likely that a problem
> such
> as not posting is a side effect that wasn't present until after shipping.
> I
> can't say I have too much faith in the shipping companies actually paying
> attention to the "Fragile" labels, my computers shipping box arrived with
> a
> big hole in it but thankfully it was well packaged and wasn't damaged. one
> last thing, if you can't contact them over the phone I have never had any
> problems contacting them via e-mail both times I ordered from them. They
> always got back to me within 1 day, but then again maybe I have just been
> lucky so far.
>
> Brian ThunderEagle
> thundereagle@hotmail.com
>
> --------------------------------------------------
> From: "Lee" <lee@afabco.com>
> Sent: Thursday, October 11, 2007 9:38 AM
> To: <aklug@aklug.org>
> Cc: <cyberpower@cyberpowerpc.com>; <philipcthomison@gmail.com>
> Subject: Cyberpowerpc systems.
>
> > Hey folks,
> >
> > Wanted to pass on that I ordered a system from Cyberpowerpc
> > (http://www.cyberpowerpc.com) and recieved it yesterday.
> >
> > 1. It was DOA. Won't even POST.
> > 2. There was a screw rattling around inside of it (which I took out).
> > 3. The paint on the (black) case had large scrapes in it.
> > 4. the thumbscrews in the back were mismatched.
> >
> > Their 888 number is nonfunctional (telco three tones, 'cannot complete
> > your call'), and
> > their toll tech support line is a radio-station-on-hold.
> >
> > I'm boxing it up and sending it back, and informing the credit card
> > company to not pay.
> >
> >
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> >
> >
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>

-- 
/***************************************
*     Kurt Mathews
*     axkim@uaa.alaska.edu
*     k@uaa.alaska.edu
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