Re: Clearwire Broadband?

Just state this on clearwires web site:

"Works with DHCP Client aware network devices, requires 10baseT
compatible interface." then educate the public on what the hell that
means.

Shane

On 5/4/07, Bill <akwirefree@yahoo.com> wrote:
> I agree with wanting to market it to Linux users, however from a customer
> service standpoint:
> Most linux users really don't need additional help in configuring a dhcp
> interface...
> It's the Windows users (and I've seen more than my fair share) who have
> issues configuring their network adapters / OS for a network.
> When someone asks me about my use of linux, I usually say "90% of linux
> users are somewhat knowledgeable with their OS/ 10% will run into an issue"
> as well as "10% of windows users are somewhat knowledgeable with their OS/
> 90% of windows users possibly will run into an issue with configuration"
> ----- Original Message -----
> From: "Bob Cortez" <rjcortez@gmail.com>
> To: "Beau V.C. Bellamy" <beau@stellarnetservices.net>
> Cc: <aklug@aklug.org>
> Sent: Friday, May 04, 2007 10:57 AM
> Subject: Re: Clearwire Broadband?
>
>
> > On 5/3/07, Beau V.C. Bellamy <beau@stellarnetservices.net> wrote:
> > <snip>
> >> Now to close my point... Given all that, is it worth it to the ISP
> >> right
> >> now? Would you dramatically increase the burden on yourself to
> >> officially
> >> support an OS that only a fraction of your customer base uses? Even if
> >> you
> >> can figure that most of them know it'll work anyway? If you answered
> >> "Yes",
> >> I'd be interested in knowing why you think so...
> >
> > All very good points that make a lot of sense from the tech support
> > side. It also points out one of the difficulties in main streaming
> > linux, the vast number of variables to be considered.
> >
> > That being said, if I was working in the marketing department of an
> > ISP, particularly one that was still struggling to get a foot hold in
> > the market place, I would push for linux support with an asterisk.
> >
> > I would write up something along the lines of:
> >
> > "**Works with many/most Linux distributions. However, we can't offer
> > tech support for Linux installations at this time."
> >
> > Then I would reach out to local linux user groups letting them know
> > that the unsupported service is available. Perhaps offering a free
> > test drive for users in exchange for writing up documentation for
> > their particular installation. Then post that information on company
> > web site and print it out as a handout with their modems along with
> > the non support disclaimer and attribution to the user group that
> > provided the documentation.
> >
> > The Linux desktop market is relatively small now, but it is growing.
> > With Dell's announcement of offering Ubuntu pre-installed on a number
> > of their boxes, it's only going to grow even faster.
> >
> > If I was in the marketing department of any consumer computer
> > technology, I would start working now to position my company ahead of
> > that wave.
> >
> > Bob Cortez
> > ---------
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> >
> >
>
>
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Received on Fri May 4 15:47:45 2007