OT: Zapping network switches


Subject: OT: Zapping network switches
From: Justin Dieters (enderak@gci.net)
Date: Thu Dec 11 2003 - 19:32:25 AKST


Not Linux related, but someone can hopefully give me some insight... Is
it common for hubs/switches to get 'zapped' with static? What do you
generally do to fix a problem like this?

I have been providing some 'free tech-support' for a friend with a
small home office (3 laptops and 1 desktop). Their network went down
all the sudden last week, and after much troubleshooting, I decided the
hub was probably fried - lights were on, but nobody could talk to
anybody else.

My best guess is that static zapped it, because when I was talking to
them on the phone, the phone kept hanging up by itself every time they
got zapped touching stuff (probably 3 times within 15 minutes). Also,
the building they are in is not much more than a shed, so I'm not sure
how good their electricity is - perhaps they aren't properly grounded?
They haven't had any problems with any of their computers, other than a
dead hard drive a few months back.

They just bought a new switch last week, and today their network died
again - same symptoms as before. I haven't been over there to verify,
but I'm guessing it's the same deal as last time.

Thanks,
Justin

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