[aklug] Re: Data Usage On Apple Devices?

Since I'm not a nuga member, I'll respond only to aklug.

One likely place is that these folks are using icloud, which backs
these devices up to the cloud.

I don't use apple products myself, but have seen similar occurances
with my own family that do.

Just one thought.

Mike B.
Quoting Christopher Howard <christopher@alaskasi.com>:

> Hi NUGA. I was wondering if there might be any apple experts on the
> list who might have some insight for me. We are a dealer for
> satellite Internet, and one of our company's common support problems
> is users who are exceeding data limits and they don't know why. Of
> course, there are a lot of factors that can be causing the problem
> in any particular case. But it seems like a recurring theme is
> users with Ipad Airs and Iphones seeing massive sudden data loss
> when (they say) they themselves hardly download anything. Does
> anyone know of anything apple-related that might help explain this?
> Huge system updates...? Hidden file synchronization services...?
>
> I use Debian at home, and the office is a Windows shop, so we don't
> have much background in Apple products.
>
> --
> Christopher Howard, Computer Assistant
> Alaska Satellite Internet
> 3239 La Ree Way, Fairbanks, AK 99709
> 907-451-0088 or 888-396-5623 (toll free)
> fax: 888-260-3584
> mailto:christopher@alaskasi.com
> http://www.alaskasatelliteinternet.com
>
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Received on Wed Dec 23 18:31:52 2015