[aklug] Re: Zangle Catastrophy - Sorry if resend

**Hey Guys...
Rhonda McBride, a reporter from KTUU-TV, is doing research on ASD's Zangle.
She would like your input, the Good, the Bad, and the *what-the-heck*.
You can reach her at:

Rhonda McBride**
*email: rmcbride@ktuu.com*
*tel: (907) 762-9260 *
*
  - Piet*

On 3/11/2010 12:22 PM, Marc Grober wrote:
> Since there was interested expressed in ASD's decision to pass on open SMS
> solutions and invest millions in Zangle, I tried to copy the item below to the
> list but I think it didn't go through. If it did, my apologies, and I hope I
> can make up for the double send by providing some additional explanation...
> while the ASD budget review team suggested exploration of a number of open
> solutions to the District's SMS problems, ASD eschewed the advice offered and
> bought into C-Innovations product at a price tag of millions and millions of
> dollars. The system employs an MS-SQL data engine and a web server, and the BRT
> anticipated that this architecture would result in catastrophic failure when
> 3000 plus teachers tried to use the system at the same time.
>
> In fact, this past Friday during the teacher release day this multi-million
> dollar "solution" had a catastrophic meltdown, frustrating teachers for several
> hours in the morning until ASD finally acknowledged that it was simply not
> operational. The initial project manager for the ASD SMS project had no
> experience with any similar project. Upon ASD making the decision to buy Zangle
> she was released and replaced with Mary McKean, an ASD principal with no where
> to go.....
> **********
> *****************
> ************************
> Just another ASD Zangle disaster. Friday March 5, the day ASD provides to
> teachers to do report cards, Zangle failed catastrophically (much as the Budget
> Review Team projected it would.) As a result, teachers could not do their report
> cards, which means that ASD suffered a loss of about a quarter of a million
> dollars. How? Because teachers were given the day off to do the report cards,
> and could not do the report cards on that release day, meaning that ASD will
> likely lose a full day of instructional time as teachers will have to do report
> cards on some other occasion. Tip o the hat to Mary McKean, large and in charge
> of the failure, and to her boss, Carol Comeau, who, though responsible for
> failure after failure, gets high marks from Board after Board. Congrats all the
> way round!
> ***************
> From: ASD Zangle Help Desk
> Sent: Friday, March 05, 2010 8:30 AM
> To: Elementary Admins; Elementary Secretaries; Elementary Education Dept (Ed
> Center); Elementary Principals; High School Admin Assts; High School Registrars;
> High School Secretaries; High School Education Dept (Ed Center); High School
> Unit Principals; Middle School Admin Assts; Middle School Dept (Ed Center);
> Middle School Registrars; Middle School Secretaries; Middle School Principals;
> Charter School Adminis; Charter Schools (Ed Center)
> Subject: ZANGLE BULLETIN: WEB APPLICATION MEMORY ERROR CORRECTION
> Importance: High
> This is a correction to the Out of Memory Error Message sent out yesterday.
> Please forward this message to any end user that may be impacted by this error.
> PLEASE DO NOT ATTEMPT TO RUN ANY WEB REPORTS.
> You may continue to input data but do not create/run any web reports.
> CInnovation is attempting to resolve the issue and we will continue to update
> you on the progress.
> ZANGLE BULLETIN: Web Application/ "Out of Memory Error Message"
> The Out of Memory error message is a known Zangle issue. Web application users
> may receive this error message when attempting to create any web report.
> We were able to diagnose the problem late yesterday and have escalated the issue
> to the vendor. We will keep you informed as we get more information.
> At this time you may continue to try to create/run the report and as the server
> is freed up you may be able to generate the report.
> *******************************
> From: ASD Zangle Help Desk<zanglehelpdesk@asdk12.org>
> Date: Tue, 9 Mar 2010 09:44:02 -0900
> To: All Exchange Users<AllExchangeUsers@asdk12.org>
> Subject: ZANGLE BULLETIN: Marks Posting/Editing Window FOR TEACHERS - UPDATED
> MESSAGE
> ZANGLE BULLETIN: Quarter 3 Report Cards - Posting/Editing Window
> The screen print below lists the date range in which teachers may enter/edit
> their marks. Please note that for Q3, parents will not see any marks through
> Parent Connect until the after March 19th (see Viewable After column).
> Due to bug in the web application that overwhelmed the servers on Friday March
> 5, we have extended the opening of the edit window by an additional day to the
> end of the day (11:59pm) on Tuesday March 16th.
> Our Information Technology department diagnosed the problem and worked with the
> vendor to get a fix for the bug. The fix has been applied to the web servers.
> Your access to the web applications and their functions should be working
> completely again as of Monday afternoon. Please let us know if you have any
> additional problems in the web applications.
> Thank you.
>
>
>
>
>
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>
>
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