Re: email servers, hosts, reliability

Hey Bob.

I use AgathonGroup:
www.agathongroup.com

I'm friends with some of the employees (and no, I have no financial stake
in the company) and they are all very professional and very helpful. And
yet, the company is 'small' enough so that when you call, you get a person
- and when you email, you get a a response rather quickly.

I've found it more than worth my while to pay them to host my mail than to
do it myself or to trust some "discount" or overseas provider.
Check out their pages - for $15 a month, unlimited domains, email, and 1G
of space - not a bad deal.

Adam

On Thu, 26 Oct 2006, bob@estimations wrote:

> Can anyone recommend a good email host? We have a small company, need
> about 10 accounts, each with maybe 50 MB space.
>
> It seems that GCI has only two options: For a flat $25/month, you get
> 10 accounts with 20MB each. Not enough. From there it jumps to
> $5/account for the first 4 (or is $4 for the first 5) with 1 GB
> storage space for each, then $8 / account. Way more than we need --
> and expensive. Nothing in between. And you can't manage your own
> accounts. Any time you want to make a change, their tech support has
> to do it. Feh.
>
> After a long wait on hold, to acsalaska customer service, I was told
> that I needed to email the request to "coordinator@acsalaska.net". So
> far, that inquiry has gotten no response. Not impressed.
>
> The reason I'm looking for a new mail host is that the one we are now
> using (lunarpages.com), who also hosts our website (unlimited email
> accounts, 50 GB storage for $22/month) is no longer reliable. We've
> been having problems with email not being delivered. Just
> disappearing into a black hole. No messages saying they bounced, just
> gone. And the problem is intermittent, nothing that makes any sense,
> or that I can duplicate consistently. Sometimes incoming messages
> fail to arrive, sometimes outgoing messages fail. So we're looking to
> make a switch. Though I'm still not entirely convinced it is
> Lunarpages, but something else going on.
>
> Lunarpages tech support has been responsive, but unable to
> help. Whenever I've contacted them, they ask me to send them a copy
> of failed delivery messages with full headers, etc. But on the
> disappeared stuff, I don't have any...
>
> Another alternative would be to migrate our domain to the local
> server I'm running our intranet on (Fedora core 4). To date, I've
> shied away from hosting our own email because of all the potential
> pitfalls. But if I thought there were good strong tech support
> available, I'd reconsider it.
>
> Is there anyone in the LUG community who offers that kind of support?
> Or can give some other advice?
>
> Thanks in advance!
>
> Bob Crosby
>
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Received on Thu Oct 26 17:45:35 2006